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Professional Standards

• REALTOR® Code of Ethics
• Resources for filing a complaint and the Ethics Citation Program
• Request and Agreement to Arbitrate Form
• Ethics Complaint Form
• Ombudsman Program and Requesting an Ombudsman
• Difference Between Arbitration and Mediation
• Professional Standards and Advertising Toolkit
• Pathways to Professionalism
• NAR Code of Ethics and Professional Standards Resources



Podcast explains value of our Dispute Resolution Program



In today's podcast, you'll learn why the Illinois REALTORS® Ombudsman Program was created and how it helps consumers and members resolve some misunderstandings before they become bigger problems. Join Director of Ethics and Professional Standards Becky Carraher and REALTORS® Chris Read, Rick Hunt and Tracey Royal for the conversation.